Website regulations


general

  1. The Soluna website (hereinafter: the "Site") is operated and managed by [Full name / Authorized dealer / C.P.] (hereinafter: the "Company").

  2. The regulations are worded in female/male language for convenience only, and everything stated therein applies to all genders equally.

  3. Use of the site, including the purchase of products, is subject to these Terms and Conditions and applicable law in the State of Israel. Browsing the site and/or making a purchase thereon constitutes full consent by the user to the terms detailed below.

Website use

  1. Use of the site is permitted for lawful purposes only.

  2. You may not copy, reproduce, market or use the contents of the site, including images, texts, designs and trademarks, without prior written permission from the company.

  3. The Company may update the Terms and Conditions at any time at its sole discretion. An updated version will be binding on the user from the moment it is published on the site.

Purchases and payments

  1. The site allows the purchase of pheasants in various designs and sizes as shown on the product pages.

  2. Product prices include statutory VAT (if applicable), unless otherwise expressly stated.

  3. Payment will be made using the payment methods listed on the site (such as credit card / PayPal).

  4. A transaction will only be completed after receiving approval from the credit card company/clearer.

  5. The company reserves the right to cancel or not confirm an order in the event of a lack of stock, an error in the price/product description, or suspected illegal activity.

Supply and delivery

  1. Delivery times will be determined according to the shipping options offered on the site at the time of ordering.

  2. Delays caused by external factors (such as a shipping company or force majeure) are not the responsibility of the company and will not be considered a breach of obligation.

  3. Shipping fees will be indicated on the site when placing the order and will be added to the product price.

Cancellations and refunds

  1. A transaction can be canceled in accordance with the provisions of the Consumer Protection Law, 5741-1981.

  2. Cancellation is possible within 14 days of receiving the product, provided that the product has not been used, is not damaged, and is kept in its original packaging.

  3. In the event of cancellation, the refund will be made less a cancellation fee of up to 5% of the transaction price or 100 NIS - whichever is lower.

  4. The company is not obligated to accept back products that have been used or that have been returned damaged.

responsibility

  1. The images on the site are for illustrative purposes only. There may be differences between the appearance of the pashmina in the image and the actual product (such as color tone).

  2. The company is not responsible for any direct or indirect damage caused to the user due to use of the products, except in cases where this is caused by proven negligence on the part of the company.

Privacy and information security

  1. When using the site, the user will be asked to provide personal information (such as name, address, email, telephone number). Providing them constitutes consent to their collection and storage in the company's database.

  2. The company undertakes to maintain the user's privacy in accordance with the Privacy Protection Law, 5741-1981, and not to transfer the information to third parties unless express consent has been given or if this is required by law.

  3. The Company employs reasonable and advanced security measures, but cannot guarantee complete immunity from unauthorized intrusion.

Law and judgment

  1. The laws of the State of Israel will apply to the regulations only.

  2. The exclusive jurisdiction in any dispute relating to the site, products or services lies with the competent court in the city of Tel Aviv-Yafo.